If you, dear reader, should ever land in a French hospital,
there is something you should know: The French health-care system, though one
of the best in the world, is stretched very thin in places. One of those places
is hospital staffing. So while you would undoubtedly be better off in a
Parisian hospital than in, say, Bangladesh, you still might not get a bedpan when
you need one. You might lie in bed, for hours, wondering if the frigging
doctors and nurses even care whether you’re dead or alive.
One day I arrived at Chambre 44 to learn that my husband,
who is very observant (he was a spy during the Cold War), had made a study of the
ways in which French hospital personnel deal with this staffing shortage. The etiquette of ignoring a bedridden patient in France goes something like this:
Method No. 1: Avert your eyes. If you must pass by the open
door of a patient who wants your attention (a
patient who is not actually dying), keep your eyes focused firmly on your
notepad or, if your notepad isn’t handy, your shoes. Walk quickly and
purposefully, eyes down, until you are safely past the open door.
Method No. 2: If you can’t escape an encounter with a needy patient, explain that you have an even more urgent matter to attend to and promise to return in 10 minutes. Then go about
your business and return when you can. Remember, time is meaningless to a hospital
patient.
Method No. 3: Explain to the hospitalized person, in your
sternest voice, that he is not your only patient. There are other patients who
also have urgent needs. He must wait his turn.
Method No. 4: Be nice. Let him think that you are his
friend, the only nice person in the entire unit. Do not tell him that you are
only being nice because you have rented a vacation villa in Martinique for two
weeks, you leave tomorrow, and you are hoping he will be gone by the time you
get back.
This is why, after being the wife of a hospital patient for
four weeks, I finally blew my stack.
I did not blow my stack at the nurses. I could see they were
doing their best and that, were I in their position, the patient might
not survive. I mean, it would be him or me. If I were the last nurse in the
universe, and I were in charge of that hospital unit, anyone who couldn’t fire
me would go straight to hell. That would be my approach to the situation.
Starting with my husband’s horrible roommate, who shouted into his cell phone
at 1 a.m., smoked e-cigarettes, and stuck blobs of chewing gum under the
bedside table for the nurses to remove.
No, no, I blew my stack at one of the doctors. Not the nice
one who brought Patrick a beat-up old wheelchair so he could escape his room
for a few minutes, but the mean, nasty one who insisted that I leave the room
when she came through with her tribe on their medical rounds.
“But I came to hear your report about my husband’s
condition,” I explained, in my best French, which is pretty awful but not
completely unintelligible.
“Madame, visiting hours begin at one.” The time was a little
past noon.
“But I am here now.”
“You must leave.”
I turned to the patient. “Darling, do you want me to leave?”
Patrick shook his head.
I turned back to the evil doctor. “He wants me to stay.”
“Madame Texier.” There followed more talk, in a very stern
voice, about hospital regulations regarding visiting hours.
Well, I just refused to back down. As the argument
continued, the five people trailing the mean doctor stared into space with
their eyes unfocused, looking rather frightened. Finally, Patrick literally
writhed, turning onto his side as if he were going to jump out of bed and try
to escape, and cried, “Darling, it’s useless! It’s useless to try to talk to
these people!”
Whereupon I left.
Later that day, I got an apology from the nice doctor on
behalf of her colleague, and a much-needed change in the medical plan. The next
day, the patient got his first shower in weeks. He perked up.
Right now, this minute, I have to start packing up the
kitchen, and I don’t actually have time to finish this post. Let’s just say
that I had another meltdown later that day, and then things started to get
better. More to come . . .
Love, Sadie
PS The photograph shows an American Red Cross Hospital in Paris, I'm guessing World War I. No time to write a proper caption or credit or even figure out what the hell it is. The one Patrick's in is more modern.
No comments:
Post a Comment